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新疆维吾尔自治区市场监督管理局12315投诉举报指挥中心11月份数据分析

发布时间: 2018-12-09 11:21
来源:真人平台-正规真人平台官网
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yi、zongtiqingkuang

2019nian11yue,12315zhihuizhongxin、zhangongshoulizixuntousujubaoxinxi31360jian,tongbishangsheng18.27%,rijunshouli1045jian。qizhong,zixun24702jian,zhanzongshouliliangde78.76%;tousu5821jian,zhanzongshouliliangde18.56%,yibanjie3577jian,banjielv61.45%;jubao837jian,zhanzongshouliliangde2.67%,yibanjie597jian,banjielv71.33%;gongjiweixiaofeizhewanhuijingjisunshi1335.6wanyuan。chouchahuifangtousufankuixinxi2025jian,xiaofeizhemanyilv75.35%。

真人平台 er、zixunqingkuang、tousu、jubaoredianfenxi

(一)咨询分析: 11月份,共受理咨询24702件,同比去年上升7.52%。按咨询的内容分类: 服务领域监管咨询10673件,消费纠纷咨询6827件,商品质量咨询1800件,价格类咨询297件,产品质量类咨询94件,药品类咨询57件,非市场监管类咨询4954件。 

(er)tousufenxi

1、tousuzongtiqingkuang

真人平台 11yueshoulitousu5821jian,tongqiduibishangsheng83.69%。qizhong,shangpinjifuwuleitousu5007jian、jiagetousu707jian、chanpinzhiliangtousu106jian,fenbiezhantousuzongliangde86.02%、12.15%he1.82%。

2、shangpinjifuwuleitousuqingkuang

真人平台 11yuefen,shangpinjifuwuleitousuliangpaixingqianshideredianyicishi: jiaotonggongju568jian、canyinhezhusufuwu552jian、fuzhuangxiemao377jian、fangwu303jian、shipin293jian、jiajuyongpin276jian、wenhuayuletiyufuwu229jian、jiayongdianqi214jian、gonggongshiyefuwu197jian、meirongmeifaxiyufuwu175jian。tongqiduibiwenhuayuletiyufuwuleitousuliangshangsheng104.46%,shangshengfuduzuida。

真人平台 tousuredianwenti: yishifanyinggoumaiqichecunzaidashoubaoxian、qiangzhishouqujinrongfuwufeihexubaoyajindengwenti;ershifanyingcanyinjingyingzhetigongfuwuyuxuanchuanchengnuobufu,jinzhixiaofeizhewaidaijiushuiyinliaodeng;sanshigoumaidefuzhuangxiemaoyouzhiliangwenti,jingyingzhebuyulvxingsanbao;sishifanyinggoumaidefangwuyuqijiaogong;wushifanyinggoumaiyubaozhuangshipincunzaichanzayiwu,bianzhiyiweidewenti;liushifanyinggoumaidejiaju、jiayongdianqicunzaizhiliangwenti,jingyingzhetuoyanshouhoufuwu;qishiyufukashixiaofeiwenti,zaijianshenfang、dianyingyuan、meirongmeifadengchangsuobanlidechuzhikayinshangjiabanqianbidianwufajixushiyong。

真人平台 11yue8ri12315tousujubaozhihuizhongxingongjiedaoshejiliantongdequntitousuanjian15jian,jizhongfanyingliantongdianhuakachuxiandaekoufeibingzaochengtongxunzhongduandefeizhengchangxianxiang,zhihuizhongxinkuaisufanying,diyishijianqidongyingjiyuan,zaikuaisudengjifenliudetongshijijiyukuaisutongdaozhongguoliantongxinjiangfengongsiqudelianxi,tongyikoujingdafujieshibingzaihouxudexiangguandianhuajietingzhongjijianfuxiaofeizhedefumianqingxu,zhongguoliantongxinjiangfengongsiyudangrijiangcixiangquntitousuquanbujiejuewanbi。

 

3、jiagetousuqingkuang

11月份,价格类投诉量排行前五的热点依次是驾校收费164件、物业收费155件、未明码标价141件、停车收费119件、价格欺诈60件、其他收费问题68件。投诉热点问题是: 一是驾校退学退档随意扣费;二是物业违规多收取物业费、停车费等;三是经营者提供商品或服务未明码标价;四是公共停车场不按标识地段收费等。驾校收费投诉集中在乌鲁木齐市、伊犁州、喀什地区、阿克苏地区等,物业收费投诉集中在乌鲁木齐市,停车收费投诉集中在乌鲁木齐市、巴州、喀什地区。 

真人平台 4、chanpinzhiliangtousuqingkuang

11yuefen,chanpinzhiliangleitousuliangpaixingqianwuderedianyicishi: tezhongshebei48jian、jiliangbuzhun23jian、shengchanchangjia20jian、zhixingbiaozhun3jian、qitatousu12jian。tousufanyingzhuyaowentishi: yishidiantikunrendiaoceng,diantipinfanguzhangwurenweibaojianxiu;ershijiayoujiaqiji、dibangchengjiliangbuzhun;sanshichangjiashengchandeshipinhanyiwu,cunzaifameibianzhidengzhiliangwentideng。tezhongshebeidewentijizhongzaiwulumuqishihebazhou,jiliangbuzhundewentijizhongzaiwulumuqishi,shengchanchangjiadetousuchangjizhouxiangduijizhong。

(san)jubaofenxi

11yuefen11yuefen,gongjieshouxiaofeizhejubao837jian,tongbishangsheng125.61%。qizhong,shangpinjifuwuleijubao663jian,jiageleijubao136jian,chanpinzhiliangleijubao36jian。jubaoredianfenxiruxia:

1、shejixiaofeijifuwuleijubaoredianwei: wuzhaojingyingxingwei145jian,qinhaixiaofeizhequanyixingwei103jian、weifadengjiguanlixingwei72jian、chanpinzhiliangweifaxingwei64jian、weifanshipinanquanfagui61jian、xianzhijingzhengxingwei42jian、longduanxingwei33jian、guanggaoweifaxingwei33jian、buzhengdangjingzhengxingwei30jian、shangbiaoweifaxingwei25jian。jubaodezhuyaofanweishijingyingchangsuowuzhaojingying;jingyingzheyigeshihetong、diantanggaoshidengqinhaixiaofeizhequanyi;maoyongtarenshenfenxinxiqudegongsidengji;zaishangpinzhongchanzachanjiayicichonghao;zhengzhaobuquancongshishipinjingying;guanggaoxujiaxuanchuan、dashoufujiabuhelitiaojiandeng。

wuzhaojingyingxingwei、qinhaixiaofeizhequanyixingwei、chanpinzhiliangweifaxingwei、weifanshipinanquanfagui、weifadengjiguanlixingweidejubaoyiwulumuqishijuduo。

2、shejijiageleijubaowei: wuyeshoufei49jian、weimingmabiaojia41jian、tingcheshoufei19jian、jiageqizha16jian、qitajiagewenti11jian。jiagejubaojizhongzaiwulumuqishi。

3、shejichanpinzhiliangleijubaowei: jiliangbuzhun20jian、shengchanchangjia6jian、tezhongshebei3jian、qitajubao7jian。chanpinzhiliangjubaojizhongzaibazhou、yilizhou。

真人平台 san、quanjiangshichangjianguanxitongtousujubaoanjianjianjianbanjieqingkuang


11yuefen,quanjiangtousushouliliangqianwuweidedizhoushi: wulumuqishiju2210jian、yilizhouju527jian、changjizhouju362jian、akesudiquju358jian、bazhouju327jian。congtousuanjianbanjielvlaikan,tiemenguanshichangjianduguanliju、bozhoushichangjianduguanliju、kezhoushichangjianduguanliju、kashendiqushichangjianduguanlijuanjianbanjielvjundadao80%yishang;aletaidiqushichangjianduguanliju、wujiaqushichangjianduguanliju、tumushukeshichangjianguanju、wulumuqishishichangjianduguanliju、kekedalashichangjianduguanliju、shuangheshichangjianguanjutousuanjianbanjielvjiaodi。congjubaoanjianbanjielvlaikan,tiemenguanshichangjianduguanliju、kezhoushichangjianduguanliju、kashendiqushichangjianguanju、bazhoushichangjianduguanliju、tachengdiqushichangjianduguanliju、hamishishichangjianduguanliju、akesudiqushichangjianduguanliju、kelamayishishichangjianduguanliju、beitunshichangjianduguanlijujubaobanjielvjiaogao,aletaidiqushichangjianguanju、tumushukeshichangjianguanju、kekedalashichangjianduguanliju、shuangheshichangjianguanjujubaobanjielvdi。

真人平台 si、xiang“kuaisutongdao”danweizhuanbantousuanjianjianjianbanjieqingkuangfenxi

11yuefen,gongxiang“kuaisutongdao”danweifenliutousu585jian,banjielvwei91.62%。shouliliangpaimingqianwuweide“kuaisutongdao”danweishi: xinjianghualinggongmao(jituan)youxiangongsi71jian;zhongguodianxingufenyouxiangongsixinjiangfengongsi59jian;xinjiangyazhongwuliushangwuwangluoyouxianzerengongsiguanghuimeijuwuliuyuan45jian;zhongguolianhewangluotongxinyouxiangongsiwulumuqishifengongsi39jian;zhongguolianhewangluotongxinyouxiangongsixinjiangweiwuerzizhiqufengongsi38jian。xiaofeizhetousudezhuyaowentishi: shangjiafuzetuoyundeshangpinchuxiansunhuai,tuoyunbuheshangjiahuxiangchepi,shangjiabuanyuedingshijiantigongshangpin,tigongdeshangpincunzaizhiliangwentideng;jingyingzhesizikaitongzengzhiyewuchanshengkoufei,guhua、kuandaibaozhangtuoyanweixiu,xiaofeizhegenggaitaocanyoudixiaoxianzhi,taocandaoqibuyugenggaitaocandeng。

wu、huifangqingkuangtongjifenxi

11yuefen,12315zhihuizhongxinduiyibanjiede2025jiantousuanjianjinxinghuifang。qizhong,youxiaohuifang1359jian,zhanhuifangliangde67.11%。qizhong,youxiaohuifangshichangjianduguanlibumenchengbandetousuanjianxiaofeizhe1156ren,youxiaohuifangmanyilv75.17%;youxiaohuifang“kuaisutongdao”danweichengbananjianhuifangxiaofeizhe203ren,qizhongyouxiaohuifangmanyilv76.35%。huifangzhongxiaofeizhefanyingjiaoweituchudewentiyijiucunzai: yishitousuanjianfankuijieguoyushijibufu,xiaofeizheduichulijieguobuzhiqing,duociboda12315yaoqiuheshidubananjian,yiwushimidongqushisanhushichangjianguansuo、kaziwanshichangjianguansuozuiweituchu;ershiyouguanxiaquandeshichangjianguansuozaishoulitousuhou,weizaiguidingqixianneichuli,xiaofeizheduociboda12315yaoqiujianjugongzuorenyuan,yiwushishuimogouquqidaowanshichangjianguansuozuiweituchu;sanshishichangjianguansuobudiaojieanjian,tianxiefankuineirongzhijiefuzhizhantieanjiantousuneirong,cunzaifuyanleshi、coushuzidexianxiang,zaochengxiaofeizhebuman,yiwushishayibakequhongshanshichangjianguansuozuiweituchu。

liu、gongzuojianyi

真人平台 yishitigaosixiangrenshi,zuohaoxinjiuxitongdeduijiegongzuo。quanjiangshichangjianguanbumen12315gongzuojigoujiangyu2019nian12yue9riqitongyishiyongquanguo12315pingtaijinxinganjiandefenliu、banli、fankui。gedizhouyingjinkuaijiangjiuxitongdeyiliuanjianyujinnianniandiqianbanjiewanbi,yicijiakuaixinjiupingtaideduijiegongzuo,tigaozhengtidashujufenxidezhixingnengli。

真人平台 ershijishifankuigexiangxinxi,renzhenxuexiluoshixiangguanbanfa。gedizhou、shi(xian)shichangjianguanbumenzaishiyongquanguo12315pingtaidezhongchuxiandexiangguanwentiyaojishigenquju12315tousujubaozhihuizhongxinfankui,zhongxinhuizonghoujiangtongyibaosongzhizongjujiruanjiangongsijinxingheduijiaozheng。


真人平台 xinjiangweiwuerzizhiqushichangjianduguanliju

真人平台 12315tousujubaozhihuizhongxin

2019nian12yue5ri

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